The Falsified Treatments Case
Local Pest Control Provider • South Mississippi
The Situation
A South Mississippi family maintained a termite protection contract for years, trusting their pest control company to properly treat and inspect their home. When they discovered extensive termite damage, the company claimed the treatments had been performed correctly.
The Company's Defense
The company maintained that all required treatments had been performed and blamed "environmental conditions" around the home. They attempted to invoke limitation of liability provisions in the contract.
What We Discovered
Our investigation revealed the company had falsified treatment records. Treatments documented in company files had never actually been performed. The deception was so egregious that a formal complaint was filed with the Mississippi Department of Agriculture and Commerce (MDAC).
The Result
The case proceeded to mediation with punitive damages sought for the company's fraudulent misrepresentations.